FAQ
Q: What is the estimated delivery time for national and international European orders?
A: National orders are expected to be delivered within a maximum of 5 business days. International European orders may take up to 8 business days.
Q: Are the estimated delivery times guaranteed?
A: The estimated delivery times provided are intended as a guide only and may vary.
Q: Who is responsible for any delays caused by destination customs clearance processes?
A: KAT is not responsible for any delays that may occur due to destination customs clearance processes.
Q: How are shipping fees calculated and displayed?
A: Shipping fees are specified in € and will be displayed during the checkout process, before the final payment step.
Q: What are the shipping fees for orders to Belgium?
A: For orders to Belgium, the shipping fee is 6,5 EUR.
Q: Is there free shipping available?
A: Yes, free shipping is offered for all orders above 100,00 euro in BENELUX or 200,00 elsewhere we ship to.
A: National orders are expected to be delivered within a maximum of 5 business days. International European orders may take up to 8 business days.
Q: Are the estimated delivery times guaranteed?
A: The estimated delivery times provided are intended as a guide only and may vary.
Q: Who is responsible for any delays caused by destination customs clearance processes?
A: KAT is not responsible for any delays that may occur due to destination customs clearance processes.
Q: How are shipping fees calculated and displayed?
A: Shipping fees are specified in € and will be displayed during the checkout process, before the final payment step.
Q: What are the shipping fees for orders to Belgium?
A: For orders to Belgium, the shipping fee is 6,5 EUR.
Q: Is there free shipping available?
A: Yes, free shipping is offered for all orders above 100,00 euro in BENELUX or 200,00 elsewhere we ship to.
